INDEPENDENT ANTIQUARIAN HOUSE · ESTABLISHED IRELAND 2011 · GOTHENBURG, SWEDEN
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Help & Information

Frequently Asked Questions

Answers to common questions about buying, shipping, collecting, archive enquiries and catalogue documentation.

Buying from the catalogue

How do I purchase an item?

Open the catalogue record and use its enquiry or purchase option. Availability and the final price, including any delivery costs, are confirmed before payment. See how to buy.

Are catalogue items available immediately?

Each record gives its most recently recorded status. Please obtain confirmation before sending payment, as rare items may be reserved or sold.

Can I request extra photographs or a condition report?

Yes. Send the catalogue reference and your questions using the contact form. Additional images, dimensions and condition observations can be supplied where available.

Delivery, payments and returns

Do you ship internationally?

International delivery can be arranged subject to the object's nature, destination and applicable restrictions. Packing, tracking, insurance and shipping charges are quoted individually. Read shipping information.

How can I pay?

Private buyers can obtain a written quotation and, when activated, pay securely by Stripe card link. Direct card checkout for eligible items will be available after business and payments registration is complete. See Shipping & Payments.

What if I need to return a purchase?

Private consumers buying at a distance generally have a 14-day right of withdrawal. You may notify us by email and follow the cancellation and return instructions on our Shipping & Returns page. Faults and misdescription are covered by separate statutory rights. See the Terms & Conditions.

Archives, research and collectors

Do you separate albums or archives into individual items?

Our policy is to preserve historically coherent albums and archives intact when their relationships are meaningful. Read our cataloguing standards.

Can museums and libraries enquire about private collections?

Yes. Institutional enquiries can include requests for fuller inventories, documentary images and research summaries, subject to the nature of the collection. Explore private archives.

Can I offer material for sale or request a valuation?

Use Sell & Consign to describe material you wish to offer, or Research & Valuations for research enquiries.

How do I hear about newly catalogued material?

Join the Collector Register for occasional notices. It is optional, and you may unsubscribe from marketing notices at any time.

Still have a question?

Email enquire@thetenbellshouse.com or use the contact page.